So, I like to think I'm not someone that gets annoyed easily or has a lot of pet peaves, but I tell ya, I cannot stand really long surveys. I received this e-mail a few days ago that showed up in my inbox as coming from President Samuelson. I've never received an e-mail that said President Samuelson was the sender. I opened it and it talked about some national college experience survey or something and how he would appreciate it if I took it. I decided I didn't have time for it then, but that I would do it soon (I have this weird hobby of taking surveys and I try and be a good citizen : ).
Well, after a crazy week I started taking this survey today that said it should take about 15 minutes. I thought that was pretty reasonable. Well, let me tell you that I don't know if people could even have gone through the whole survey without reading any of the prompts and filled in all of the bubbles in 15 minutes. As I took page after page of the survey, I kept thinking I must almost be done. Well, I wasn't. I'm not sure how long it took me in the end, but it was closer to an hour and 15 minutes than it was to 15 minutes. It was ridiculous. I felt lied to. No one could have taken that survey, trying to give accurate feedback, and been done in 15 minutes. No one.
I decided to reply to the e-mail saying I was disappointed and frustrated that the e-mail had been so misleading in saying it would only take about 15 minutes so as to have more people take their survey. I thought about stopping several times, but I thought that I must be close to being done, and that it would be a waste to close it out when I was so far into it. It was interesting that when I hit the reply button in my e-mail, the e-mail address that popped up was not President Samuelson's or any BYU e-mail address for that matter, but some national college survey organization's. It made feel a little better that it was not President Samuelson lying. It was simply an organization that President Samuelson was condoning.
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Oh my gosh! I totally took this survey too (trying to be a good student). Not only did the national survey take an hour and 15 minutes but after I had finished that it popped up saying that "your university has other questions they'd like you answer". I think that second survey probably took me a little over 15 minutes, so maybe that's what the email was referring to. I kept thinking throughout the whole thing "I'm probably almost done. I can't quit now." Just like you. I totally empathize with you.
ReplyDelete--Courtney
Hmmm, maybe I just a fast survey taker, but when I took this one it didn't take me longer than 20 minutes.
ReplyDeleteWell that email is in my inbox right now because i was also planning on taking the survey. But since reading about your experience I am so deleteing that email ASAP. Thank you for saving me from wasting so much time.
ReplyDeleteI did the same thing! Only, I was thinking I would be able to express that I was angry that we didn't get a fall break, a spring break or any breaks for that matter this semester. Oh well! Total waste of time!
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